While DPU customers enjoy some of the lowest rates in the nation for utilities, unseasonably cold weather has caused many customers to experience significantly higher consumption than normal. DPU customers, on average, are paying more than usual, with some bills as much as twice their normal range, all thanks to Mother Nature. Temperatures so far this winter have been colder than average, meaning many residents are using more heat causing their electric and natural gas bills to spike. This is especially concerning for customers who paid much lower bills in December 2016 due it being the warmest in the last 60 years.

DPU has been seeing a high demand due to the extended number of days of freezing temperatures, which has lasted longer than we have seen over the last several years. “The difference people are seeing in their bills is directly related to the weather,” DPU Administrative Director Josh Nexsen said. Nexsen said many utility customers are seeing bills 40 percent to 50 percent higher than usual. The standard used by utilities is called “heating degree days”. To put this year in perspective, from October 1, 2016 to January 30, 2017 the number of heating degree days was 1004. During the same period this year that number is 1407, a 40% increase in the amount of energy required to heat a home to the same level as last year. “Even if you kept your thermostat at 67 or 68 degrees, you are still going to see a higher bill, because it was cold,” Nexsen said. “Think about the days we had the rain and the sleet and the very cold weather.”

Manage My Account


The online payment center is now available. Customers please re-register your username and password in order to use this site. . View and Pay Bill

2016 Water Quality Report


Our Water Meets and Exceeds All Drinking Water Requirements! Click the water drop for a downloadable pdf of our Water Quality Report.

Call 811 Before You Dig!


Know What's Below

Report downed power lines and outages via the DPU Outage Management System


Know The Facts


  10 Percent of homes have leaks that waste 90 gallons or more per day
A leaky faucet dripping at the rate of one drip per second can waste more than 3000 gallons per year.
Did you Know minor water leaks account for more than 1 trillion gallons of wasted water each year and is equal to annual houshold water us in 11 million homes?
A shower leaking at 10 drips per minute wastes more than 500 gallons per year

2018 Holiday Closing Schedule
  Good Friday Mar 30, 2018
  Memorial Day May 18, 2018
  Independence Day Jul  04, 2018
  Labor Day Sep 03, 2018
  Thanksgiving Day Nov 22, 2018
  Thanksgiving Observed Nov 23, 2018
  Christmas Eve Dec 24, 2018
  Christmas Day Dec 25, 2018

What you need to know to start a New Service


Get in touch!

Feel free to contact us

1016 Russell St.,
Orangeburg, SC 29115

Telephone: +803-268-4000
Outage: +803-268-4100

Se Habla Espanol 1-803-268-4186 or 1-803-268-4192

Office Hours
Monday - Friday 8 am - 5 pm


Donate to Project Good Neighbor